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CSL Case Study

July 28, 2020

CarCharger.ie

CarCharger.ie are Electric Vehicle (EV) Charging Specialists for homes and businesses across the island of Ireland. They provide systems to hotels, factories, shopping centres and businesses, including well known brands such as Lidl, Aldi, Tesco and An Post, the national postal service – who have the biggest vehicle fleet in Ireland and are making commitments to go fully electric. All chargers require connectivity to EasyGo, the data management system that handles the managed service.

Despite this being a critical requirement, connectivity has been a major challenge and prior to working with CSL, it was the single biggest headache faced by CEO Chris Kelly and his team.

Following a successful trial, CSL’s Managed SIMs were selected by CarCharger.ie for all their EV Chargers in their growing estate. The SIMs provide the highest levels of uptime with their ability to roam to all technologies on all networks, ensuring a connection. This allows CarCharger.ie to provide the 24/7 support and service to their customers and make sure their service is always on. In addition, CSL were able to supply CarCharger.ie with SIMs suitable for installs whether they be in the Republic of Ireland and Northern Ireland – making the whole process as simple as possible. CarCharger.ie have found the CSL SIMs so reliable, they often use this as their first point of investigation should a charger lose connection. The SIM can be checked and if no access was available, CarCharger.ie would confidently identify this as a localised electricity issue.

CSL also offer the highest levels of security for this connectivity. VPN access was provided (via a CSL Router) to all the SIMs on sites across the estate. This remote access reduces engineer call outs, saving money and time, but most importantly it ensures this is always done securely. This is vitally important, as CarCharger.ie also use payment management applications via this connectivity. CSL’s connectivity solutions ensure data transfer is always cybersafe & GDPR compliant.

CSL were also able to provide performance and usage analysis information to CarCharger.ie. With a variety of EV chargers across their estate, CSL could offer tailor-made bundles and data allowances depending on each install. Not only this, CSL’s platform allows warning messages to be sent to CarCharger.ie, should usage go over the agreed or expected levels. Limits can also be created for time or costs, should this be requested by the end-user. Data recorded by the chargers can also be used by CarCharger.ie to show the benefits of the service following installation e.g. number of uses, most popular times.

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