Working smarter, adding value and managing security systems with the cloud
Vanderbilt has long recognized the potential of the Cloud and has sought to utilize it to support a smarter use of time for installers. In the security market, time is money and having to install large amounts of software or undergo site visits to perform tasks can slow down your workload and impact your wallet.
Traditionally, it has often been the case that only minimal data about a technical or operational issue is available remotely to the installer, meaning that a site visit to get to the bottom of a problem and make any required system alterations is inevitable. In some cases, it can also mean that a customer must wait hours or even days for a problem to be rectified – something that few enterprises can accommodate.
With SPC, all of that has changed as Vanderbilt successfully used the Cloud to improve the features and functionality of the intrusion product. The latest development, SPC Connect, allows installers and end users to access an SPC intruder alarm control panel remotely via the internet, with all its settings and other information stored in the Cloud. Alarm receiving centers (ARC) and end users can also integrate it with their monitoring systems.
It comprises an internet portal that can be accessed via a standard PC, as well as a mobile app for smartphones and tablets. By simply logging in via a username and password, it’s possible to remotely view status, set and unset a system, update the firmware, carry out time synchronizations, backup configuration files, control devices, access an event log and view cameras across single or multiple panels. It can also configure direct messaging by email, so in the event of an alarm, an installer is notified.
Simple to use, the latest version of this innovative solution is designed firmly with the installer in mind. It offers the ability to customize how data is viewed by setting up a feature that allows a company to manage and control access rights to all its customers’ panels.
Panels can be added as they are installed, and this installer-focused solution permits specific tasks to be performed such as configuration management, troubleshooting, and regular maintenance. As well as being convenient, it saves massive amounts of time and money that would otherwise be spent traveling to and from site, while also enabling a swift resolution to any issues.
Despite the obvious advantages of the Cloud, migration to the platform has not been without bumps. A BullGuard study in 2016 found that 66 percent of consumers are ‘very concerned’ or ‘highly concerned’ about potential hacking and data theft carried out against their internet connected devices.
However, with SPC Connect, Vanderbilt created a highly secure process thanks to the implementation of the FlexC protocol, which uses AES 256-bit SSL encryption at server level; the same grade used by banks and hospitals.
Consumer demand is largely steering the drive toward the cloud in everyday activities. Things such as verifying a bank balance, booking a flight or checking emails are all now second nature to us through the cloud. This rapid integration of the Cloud into everyday life is helping to normalize the platform and ease data security concerns customers previously had.
The recent acquisition of Irish-based company Access Control Technology (ACT) has enabled Vanderbilt to add ACT365 to its Cloud solution portfolio. ACT365 integrates access control and video surveillance into one unified interface.
For example, if there is somebody at a site entrance, the end user can verify the person and open the door with a click of a button - all from their smartphone. A traditional security system can only be accessed from a PC in a security office or when a laptop is plugged into a controller, or a monitor into an NVR, to retrieve important data. Hence, the remote and instant access capabilities of the Cloud make management of these locations for both installer and end user simple and intuitive in comparison.
Using Cloud-based technology to make their businesses more efficient, effective and profitable should be a priority for all security system installers. The Cloud forms a massive part of the overall IT landscape, and per IDC’s latest Worldwide Quarterly Cloud IT Infrastructure Tracker, spending on IT infrastructure for these environments will grow at a 12.5 percent annual growth rate (CAGR) to $57.8 billion by 2020. The Cloud is revolutionizing the way that security systems are controlled, and Vanderbilt, with products such as SPC Connect and ACT365 in its portfolio, is at the cutting edge in helping forward thinking installers to maximize its potential.
Vanderbilt is a global provider of security systems, operating efficiently in 95 countries. Vanderbilt designs, manufactures and distributes systems that safeguard environments and organizations of all sizes. Agility, adaptability, and dependability are distinctive marks of the Vanderbilt brand and these decisive traits satisfy a broad variety of customers’ application needs across banking, education, healthcare, retail, and more. Our product lines include access control, intrusion detection, and video management. To learn more, please visit www.vanderbiltindustries.com.